AnyHelp Privacy Policy

Effective date: 07/06/2026 Last updated: 07/06/2026

1. Introduction

This Privacy Policy explains how AnyHelp ("we", "us", or "our") collects, uses, shares, and protects personal information when you use the AnyHelp mobile application and related services (collectively, the "Service").

Data controller / operator:
RATISH RAJESHWAR SINGH ANITHA(sole proprietor)
M-302, AIRFORCE NAVAL APT, ATHIPALAYAM PIRIVU, GANAPATHY, COIMBATORE - 641006, TAMIL NADU INDIA. Email: anyhelp.support@indailabs.com

AnyHelp is operated by the individual named above. References to "AnyHelp" in this policy mean the Service operated by that person.

Contact for privacy inquiries: anyhelp.support@indailabs.com

2. Scope

This policy applies to personal information we process through the AnyHelp app. It does not apply to third-party websites or services you may access through links in the app (for example, Google Maps or identity verification pages operated by Didit).

By using AnyHelp, you confirm that you are at least 18 years old. We do not knowingly collect personal information from anyone under 18.

3. Summary of What We Collect

We do not collect: your device contacts, calendar, Bluetooth data, background location, advertising identifiers, or analytics data through dedicated analytics SDKs. We do not process in-app payments between posters and helpers for completed jobs—those arrangements occur off-platform between users.

4. Information We Collect in Detail

4.1 Account registration and authentication

• Email address and password — used to create and secure your AnyHelp account via Supabase Auth.

• Phone number — collected during signup and verified through a one-time password (OTP) sent via Google Firebase Authentication. Your verified phone number is stored in our database.

• Authentication session — stored securely on your device using encrypted storage.

4.2 Profile information

When you create or update your profile, we collect:

• First and last name

• Profile photo (camera or photo library)

• Street address, city, state, country, postal code

• Preferred language and currency

• Ratings and job statistics displayed on your public profile

4.3 Identity verification (KYC)

Before you can use core marketplace features, you must complete identity verification through Didit, our third-party KYC provider. We send Didit your user ID, name, email, phone number, and language preference to start a verification session.

Didit collects and processes government-issued identification documents and related verification data according to its own privacy policy. We receive and store only verification outcomes (for example, verified/declined status, session identifiers, and applicant reference IDs)—not copies of your government ID stored directly in our application code.

4.4 Location information

AnyHelp is a location-based marketplace. With your permission, we collect location data:

• Foreground location — while you are actively using the app (after onboarding), we may update your approximate location periodically to show nearby jobs and match you with local users.

• Job location — when you post a job, we store the job's coordinates, address, and search radius.

• Signup verification — we may use your location once to help verify your address during registration.

• Chat location sharing — you may optionally share coordinates in chat, which are sent as links to Google Maps.

We do not collect background location on Android or iOS.

4.5 User-generated content

• Job titles, descriptions, budgets, and status

• Chat messages and file attachments shared in job rooms

• Reviews and ratings you submit

• Reports you file about users or app issues

• Referral codes you enter or share

4.6 Device and technical information

• Push notification token (FCM) and device platform — to deliver job, bid, and match notifications

• Operating system and app version — included in error logs when you report app issues or when system errors are logged

• Language and country preferences — stored locally on your device

4.7 Purchases

If you buy bidding tokens or unlimited-bid subscriptions, purchase and entitlement data is processed by RevenueCat and the applicable app store (Google Play or Apple App Store). We maintain an in-app token balance and purchase ledger linked to your account.

5. How We Use Your Information

We use personal information to:

1. Provide the Service — create accounts, verify email and phone, complete KYC gating, match posters and helpers, operate job rooms, chat, OTP job completion, and reviews.

2. Show relevant jobs — use location and profile data for proximity-based matching.

3. Send notifications — job updates, bids, matches, workforce requests, and account messages via push notifications.

4. Process in-app purchases — token packs and subscriptions.

5. Operate referral rewards — when you use or share a referral code.

6. Maintain safety and integrity — investigate reports, prevent fraud and abuse, enforce our Terms & Conditions.

7. Provide support — respond to inquiries sent to anyhelp.support@indailabs.com.

8. Improve reliability — diagnose errors and technical issues.

We do not sell your personal information. We do not use your data for third-party advertising.

6. Legal Bases for Processing (EEA, UK, and similar regions)

If you are in the European Economic Area, United Kingdom, or another region requiring a legal basis, we rely on:

Where consent is required by law, we will request it separately. You may withdraw consent where applicable without affecting the lawfulness of processing before withdrawal.

7. How We Share Information

7.1 With other users

When you use AnyHelp, certain information is visible to or shared with other users as part of the marketplace:

• Public profile (name, photo, ratings, job counts)

• Job posts you create

• Bids and match activity within a job

• Chat messages and attachments in job rooms

• Reviews you give or receive

Your precise coordinates are used for proximity matching; other users see job-related location information you choose to share, not continuous real-time tracking of your device.

7.2 With service providers (processors)